by Caroline von Fluegge-Chen
The Balance Atlanta community is our extended family. We care about each and every patient with enthusiasm and compassion. Therefore, to ensure everyone’s safety during the Covid-19 pandemic, we have made specific modifications compliant with CDC regulations. Health and well-being are the priorities.
- Chiropractic office hours are from 10-6. Additional hours will be added at our discretion.
- New and established patients are scheduled at different times.
- We are able to see only a certain number of patients per day at per time slot. We ask that respect our limited time as we strive to serve our clients in a safe and efficient manner.
- All patients receive an email notice 2 days prior to their visit and a text reminder 2 hours prior. It is your responsibility to communicate with our staff by phone, email or text if you need to make a short-notice change, otherwise the full visit fee will be charged.
- New patients are required to provide 24-hour cancelation notice to avoid being charged in full.
- Products purchased at Balance Atlanta cannot be returned. All sales are final.
- Appointment times are specific. Please be punctual.
- We will write your name on the sign in sheet.
- Unless you’re a parent accompanying your child, no “visitors” are allowed.
- If you prefer waiting in your car, we’ll text you when it’s your turn.
- It is your responsibility to stay healthy and to protect us from illness.
- Do not make an appointment if you are sick.
- We’re trying to move quickly to minimize time spent in the office.
- Chiro patients must bring a towel to place on adjusting table.
- Bring a mask, wear a mask.
- All patients wash hands upon arrival.
- Hand sanitizer is available for your use.
- Dr. Caroline washes her hands before and after each patient.
- Please do not apply heavy lotions prior to your adjustment.
- Please shower and/or change your clothing if you have worked out prior to your adjustment.
- Only two, not three tables are being used for adjustments. The middle table is “closed.”
- Adjusting tables are disinfected after each patient.
- Patients may opt to be adjusted in the exam/x-ray room instead.
- Dr. Caroline offers Telehealth for new patients seeking more information and general advice in the areas of Functional Medicine, Chiropractic and BrainCore Therapy.
- Established Functional Medicine clients will be consulted via telephone or Zoom meetings.
- Established BrainCore clients are seen on site at Balance Atlanta in the designated private BrainCore room.
- Patients who are new to BrainCore but who have not started care will receive a detailed discussion about their qEEG results via Zoom.
- Clients who began BrainCore at the start of the Covid-19 crisis may resume their care when they choose to return to in-office treatment. Appointments are scheduled on a first come-first served basis with priority given to active patients who are currently receiving care in the office.
Caroline von Fluegge-Chen
With an emphasis on family care for more than 17-years, Dr. Caroline von Fluegge-Chen has created a unique program of promoting peak performance found only at Balance Atlanta. She combines specialties of family chiropractic, functional medicine, and BrainCore Therapy to address structural integrity, optimal brain function, and body chemistry balance.
