FAQs

Once we receive your completed patient intake form at Balance Atlanta, our staff will promptly contact you to schedule the consultation and examination.

A credit card is required to secure your appointment. Availability for new patients is limited. 

A minimum of 72 hours advance notice for cancellations is required. Provide adequate notice to avoid having your card charged for the total cost of the initial visit.

A solid doctor-patient relationship is significant to Dr. Caroline von Fluegge-Chen of Balance Atlanta Family Chiropractic in Buckhead. A comprehensive face-to-face health history review and examination will be conducted to establish a protocol that will serve the patient’s goals. 

Follow-up appointments can be arranged by phone or in the office. We also offer telehealth options.

If you are under the care of a medical doctor, nutritionist, or functional medicine practitioner, it is recommended that you mail, fax, or drop off your records. Please bring your vitamins and other supplements, preferably in the original packaging. 

Functional medicine does not replace care with your medical doctors. All recommendations made by your MD, including prescriptions, are to be discussed and managed with your medical doctor.

Will I see other doctors?

• Anemias
• Blood sugar disorders
• Oxidative stress
• Cardiovascular health
• Brain health
• Mood irregularities
• Hormonal imbalances
• Weight gain/loss
• Immune function
• Fatigue
• Gut permeability
• Vitamin/mineral deficiencies
• Overall stress response
• Digestive health
• Heavy metal and chemical toxicity
• Thyroid function
• Liver, kidney, gallbladder function
• Food allergies and sensitivities
• Body composition testing

Specific tests can be conducted conveniently at home using provided test kits for collecting urine, saliva, or stool samples. Alternatively, some tests may necessitate visiting a nearby laboratory such as LabCorp or Any Lab Test for blood draws. 

Our team will guide you through coordinating initial and follow-up testing, ensuring a smooth experience. Testing can be conducted gradually over time to accommodate individual preferences and needs.

Balance Atlanta will be notified by the vendor when lab results are available. Depending on the lab, the turnaround time ranges between seven days and four weeks. Once the results are in, we will call you to schedule a follow-up visit to review the findings.

We advise you to communicate your lab test results and the details of your wellness program with your medical doctor. Embracing an integrated approach to health enables you to benefit from comprehensive guidance merging allopathic and holistic perspectives. 

Please note that only your medical doctor can prescribe prescription drugs or adjust dosages. Drawing from your health profile, Dr. Caroline von Fluegge-Chen of Balance Atlanta Family Chiropractic in Buckhead will offer nutritional support recommendations, including dietary adjustments, detoxification protocols, and access to top-tier supplements exclusively available through functional medicine practitioners.

Insurance does not cover functional medicine, laboratory services, and Dr. Caroline von Fluegge-Chen’s consultations. We accept payments via cash, check, credit card, CareCredit, and Health Savings Account funds. All payments are made directly to Balance Atlanta at the time of service. Costs may vary depending on the severity and complexity of the case. All sales are final. No refunds.

Dr. Caroline von Fluegge-Chen does not diagnose, treat, or cure symptoms, sicknesses, or disease. Instead, she interprets the findings of your intake form and lab results. Next, she will create a custom nutrition and lifestyle modification program to support well-being. While we honor the body’s incredible healing ability, we do not guarantee your success. The practice of functional medicine does not replace care from your medical doctor, other specialists in the health field, or the use of prescription drugs. Please inform your medical doctor of all recommendations made by our team. An open dialogue between health professionals is essential to proper patient care.

Dr. Caroline von Fluegge-Chen will tailor specific recommendations within her expertise based on your health history, goals, and budget. These options can be customized to align with your priorities.

The prices for testing vary depending on the extent of the analysis. For instance, a comprehensive blood panel and urinalysis measuring 80 different markers may cost around $1,500, while a complete lab package covering hormones, neurotransmitters, allergies, heavy metal toxicity, immune function, gut health, cardiovascular health, and more could range up to $8,000. Each case is different, and we will notify you of exact prices during your office visit.

Additionally, Dr. Caroline charges for her consulting time on an hourly basis or as a functional medicine program to ensure personalized attention. Sales for all tests, office visits, prep time, products, administrative duties, and consulting programs are final. Refunds are not available.